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      PuppySpot Reviews

      4.6/5

      Based on 5541 verified reviews

      Customer Experience Rating

      • 5 Stars
      • 4 Stars
      • 3 Stars
      • 2 Stars
      • 1 Stars

      See What Families Say About PuppySpot!

      Display Reviews with Photos
      • 11/11/2018

      Randall W.

      California

      Breed: Morkie

      Good Experience

      First of all I received the dog in the picture, healthy and happy. I’d give them 5 stars but my puppy was a day late (not their fault- United screwed up) but when I was notified there was no empathy from the caller. I’d made plans to be available and so did other family members. Other than that they were great, helpful and well worth the cost. I’d recommend them to anyone searching for a specific breed of dog. Good organization and they performed as advertised.

      PuppySpot Customer Advocate

      Randall - Thank you for your candid review. It’s feedback like yours that helps us to improve and do our very best for our puppies and puppy parents. We understand the frustration of last minute travel changes and we should’ve done a better job with communicating this information to you. We never want a puppy parent to feel as if we don't value their time or empathize for the inconvenience this change may have caused and we apologize if you felt this way at any point. You joined a community when we matched you with your pup, and our team will continue to be there for you throughout your puppy parent journey!

      • 11/10/2018

      Armando F.

      California

      Breed: Pomsky

      Happy family

      We are very happy with out new member of our family. He is energetic , fun and a wonderful dog

      PuppySpot Customer Advocate

      Armando - Thank you for your feedback. It's so great to see that bonding has already begun and your new furry family member is adjusting so well! Welcome to the PuppySpot family!

      • 11/10/2018

      Lynn W.

      Illinois

      Breed: Pomsky

      Dakota

      I had a wonderful experience with puppy spot they helped me in making my chorice of getting my pomski and I would recommend puppy spot to any one. Dakota has aujusted well he loves his new home and I love him so very much

      PuppySpot Customer Advocate

      Lynn - Thank you for your feedback. We're so happy to hear that your new puppy, is happy and thriving in his new "furever" home! We look forward to future "pupdates," of Dakota. Welcome to the PuppySpot family!

      • 11/10/2018

      Manuel B.

      California

      Breed: Labrador Retriever

      Beautiful Labrador Retriever!

      Beautiful Labrador Retriever!!!!

      PuppySpot Customer Advocate

      Manuel - Congratulations on your new best friend! Welcome to the PuppySpot family!

      • 11/10/2018

      Laurie L.

      California

      Breed: Goldendoodle

      You get what you pay for

      We had a short window open to incorporate a new puppy into our lives. Yes, PuppySpot is not inexpensive but they delivered and that was fully worth it. From my initial contact, their agents followed through on every aspect from selection, information gathering through travel and pick up. All papers were in order. All questions were handled with patience and sensitivity. Did I mention we now have the most wonderful, happy and healthy puppy addition to our family. Completely satisfied with this experience!

      PuppySpot Customer Advocate

      Laurie - Thank you so much for taking the time to share your feedback and adorable pics of your new puppy. Our goal is to be the best place to find your new furry family member. What we do involves a lot more than just coordinating travel arrangements and providing our industry-leading health guarantee. We also screen and qualify our breeders and handle all of the research for you, so you can focus on what really matters: the joy of a new puppy. We'll continue to be here throughout your puppy parent journey, so don't be a stranger if we can be helpful in any way!

      • 11/10/2018

      Kaitlyn C.

      Florida

      Breed: German Shepherd Dog

      The puppy was healthy.

      The puppy was healthy.

      PuppySpot Customer Advocate

      Kaitlyn - Congratulations on your new best friend! The health and well-being of our puppies are our top priority and we're so happy to hear your new pup is doing well and healthy. Welcome to the PuppySpot family!

      • 11/09/2018

      Robert L.

      Florida

      Breed: Golden Retriever

      professional

      total experience outstanding. good folks & smart

      PuppySpot Customer Advocate

      Robert - Thank you for your feedback. Welcome to the PuppySpot family!

      • 11/09/2018

      Rebecca B.

      Arizona

      Breed: Maltese

      AWESOME!!

      From the very first call to Puppy Spot it was a wonderful experience. I would definitely recommend others using this company. Jordan was awesome! He was very caring and went far beyond what he needed to do for me to help the process. Best puppy experience I have had!

      PuppySpot Customer Advocate

      Rebecca - Thank you very much for your feedback and eagerness to recommend us. We're so happy to hear that you had a wonderful experience as that is exactly what we strive for. You've joined a community and we will continue to be here for you and your new puppy every step of the way!

      • 11/09/2018

      Colleen G.

      California

      Breed: Great Dane

      Wonderful. Great experience. Love my

      Wonderful. Great experience. Love my puppy diva!!

      PuppySpot Customer Advocate

      Colleen - Thank you for your feedback and adorable pics of your new "furever" friend, Diva! Welcome to the PuppySpot family!

      • 11/09/2018

      Shanlu W.

      Maryland

      Breed: Shiba Inu

      Very happy with a Shiba

      Very happy with a Shiba Inu 9 weeks old

      PuppySpot Customer Advocate

      Shanlu - Thank you for your feedback and adorable "pupdate." We're thrilled that your new pup, Shiba brings such happiness into your home. Welcome to the PuppySpot family!

      • 11/08/2018

      Kenneth R.

      Alaska

      Breed: Frenchton

      Exceeded our expectations

      I Have to admit I was very skeptical of how all of this would work. But PuppySpot was on top of every detail. The emails were very clear on how the process would go and it went off without a hitch.. PuppySpots puppy chaperone Newt kept us updated Throughout the entire trip.. He was amazing Thank you

      PuppySpot Customer Advocate

      Kenneth - Thank you for trusting us to match you with your new furry family member. We work hard to try and provide our puppy parents with a positive and smooth experience and we're thrilled to know, we have provided that for you. Our service did not end with the delivery of your little one, we will continue to be here for you throughout your puppy parent journey. Welcome to the PuppySpot family!

      • 11/08/2018

      Nancy K.

      Iowa

      Breed: Dachshund

      Puppy Spot review

      Adding a new puppy to our family from Puppy Spot was a pleasurable experience. We are happy with the pup and with our experience at Puppy Spot. Thank you.

      PuppySpot Customer Advocate

      Nancy - Thank you for your feedback. We understand what a huge privilege it is to match you with your new furry family member and we're glad to know that your experience was pleasant and smooth. We're excited about your puppy parent journey, and will continue to be here for you every step of the way. Welcome to the PuppySpot family!

      • 11/08/2018

      Stacey F.

      Michigan

      Breed: Yorkshire Terrier

      Very thorough. And professional

      Very thorough. And professional

      PuppySpot Customer Advocate

      Stacey - Thank you for your feedback. Welcome to the PuppySpot family!

      • 11/08/2018

      Sherri K.

      North Carolina

      Breed: Cavalier King Charles Spaniel

      Cavalier King Charles Spaniel Lover

      My puppy arrived sick with the beginnings of pneumonia. Upon pick up at airport I had to take him to the emergency vet. Bills mounted quickly...X-rays, three meds, isolation at home, doctor visits. Found out my dog had been to about four places by plane before arriving to me in a smelly, urine and stool-soaked crate. I also had to give him a bath and dry him quickly before I could take him to to ER vet. Not a fun way to start off. He was frightened and had a difficult first three days eating and drinking, He, fortunately, appears to be fine now. The Puppyspot Advocate is working to reimburse me financially for my vet exams, X-rays and meds. I am continuing to follow up closely with the advocate on this issue until it is fully resolved.

      • 11/08/2018

      Sabrina B.

      Virginia

      Breed: Australian Shepherd

      Very Helpful

      Throughout my process I would say that all of the operators were very helpful. My Lola came to me healthy, happy, and is just in the best health! She’s been an amazing addition to our home and I’m glad I’ve had all the help from them!!! I even went shopping before she arrived and spent the whole time on the phone with a puppy spot rep who helped me purchase everything and reassure me in my days before she arrived. Overall I felt in very good hands!

      PuppySpot Customer Advocate

      Sabrina - Thank you so much for your feedback and adorable "pupdate," of Lola. As a dog-loving community, we take pride in not only placing healthy puppies into happy homes but also to ensure that our puppy parents are prepared for the arrival of their new furry family member. Our relationship just began, so please don't hesitate to contact us with any questions or concerns. Welcome to the PuppySpot family!

      • 11/08/2018

      Debbie D.

      Vermont

      Breed: Goldendoodle

      What an amazing company!!! Attention

      What an amazing company!!! Attention to detail, follow through and caring are some of the companies attributes!

      PuppySpot Customer Advocate

      Debbie - Thank you for your kind words and the adorable pic of your new puppy! It's feedback like yours that let us know that we are providing the exact service that all puppy parents deserve. Welcome to the PuppySpot family!

      • 11/08/2018

      Amy H.

      Washington

      Breed: Pomeranian

      Oliver

      Oliver (was Snickers) is a healthy, happy little puppy! I am so glad I have him. Ollie is bonding with my other furry ones and is very loved. I am so happy I have him! Thank you!!

      PuppySpot Customer Advocate

      Amy - Thank you for the "pupdate" of Oliver. We're so happy to hear that he is healthy, happy and already bonding with his furry family members. Welcome to the PuppySpot family!

      • 11/08/2018

      John G.

      Florida

      Breed: Boxer

      Great

      Great

      PuppySpot Customer Advocate

      John - Thanks for your feedback. We love the adorable pics of your new pup, and look forward to future "pupdates." Welcome to the PuppySpot family!

      • 11/08/2018

      Adriana A.

      Florida

      Breed: Labrador Retriever

      Puppy as georgeous as in the picture and 100% healthy!

      Thank you! Very professional customer service. You guided me all through the way from the moment I bought the puppy until I received him at the airport. Even follow up after delivery. Most of all: our dog is beautiful and and in perfect health!!!

      PuppySpot Customer Advocate

      Adriana - Thank you for your feedback. We're so happy that your beautiful puppy is happy and healthy, as that is our top priority. You've joined a community and we will continue to be a source of support and guidance, throughout your puppy parent journey!

      • 11/07/2018

      Nicholas C.

      Maryland

      Breed: French Bulldog

      Great experience!!

      I would recommend to anyone! My new puppy and I are so happy!!

      PuppySpot Customer Advocate

      Nicholas - We appreciate your kind words and eagerness to recommend us. It warms our heart to know that your new puppy has brought happiness into your new home. Welcome to the PuppySpot family!

      California 11/11/2018

      Randall W.

      Breed: Morkie

      Good Experience

      First of all I received the dog in the picture, healthy and happy. I’d give them 5 stars but my puppy was a day late (not their fault- United screwed up) but when I was notified there was no empathy from the caller. I’d made plans to be available and so did other family members. Other than that they were great, helpful and well worth the cost. I’d recommend them to anyone searching for a specific breed of dog. Good organization and they performed as advertised.

      PuppySpot Customer Advocate

      Randall - Thank you for your candid review. It’s feedback like yours that helps us to improve and do our very best for our puppies and puppy parents. We understand the frustration of last minute travel changes and we should’ve done a better job with communicating this information to you. We never want a puppy parent to feel as if we don't value their time or empathize for the inconvenience this change may have caused and we apologize if you felt this way at any point. You joined a community when we matched you with your pup, and our team will continue to be there for you throughout your puppy parent journey!

      California 11/10/2018

      Armando F.

      Breed: Pomsky

      Happy family

      We are very happy with out new member of our family. He is energetic , fun and a wonderful dog

      PuppySpot Customer Advocate

      Armando - Thank you for your feedback. It's so great to see that bonding has already begun and your new furry family member is adjusting so well! Welcome to the PuppySpot family!

      Illinois 11/10/2018

      Lynn W.

      Breed: Pomsky

      Dakota

      I had a wonderful experience with puppy spot they helped me in making my chorice of getting my pomski and I would recommend puppy spot to any one. Dakota has aujusted well he loves his new home and I love him so very much

      PuppySpot Customer Advocate

      Lynn - Thank you for your feedback. We're so happy to hear that your new puppy, is happy and thriving in his new "furever" home! We look forward to future "pupdates," of Dakota. Welcome to the PuppySpot family!

      California 11/10/2018

      Manuel B.

      Breed: Labrador Retriever

      Beautiful Labrador Retriever!

      Beautiful Labrador Retriever!!!!

      PuppySpot Customer Advocate

      Manuel - Congratulations on your new best friend! Welcome to the PuppySpot family!

      California 11/10/2018

      Laurie L.

      Breed: Goldendoodle

      You get what you pay for

      We had a short window open to incorporate a new puppy into our lives. Yes, PuppySpot is not inexpensive but they delivered and that was fully worth it. From my initial contact, their agents followed through on every aspect from selection, information gathering through travel and pick up. All papers were in order. All questions were handled with patience and sensitivity. Did I mention we now have the most wonderful, happy and healthy puppy addition to our family. Completely satisfied with this experience!

      PuppySpot Customer Advocate

      Laurie - Thank you so much for taking the time to share your feedback and adorable pics of your new puppy. Our goal is to be the best place to find your new furry family member. What we do involves a lot more than just coordinating travel arrangements and providing our industry-leading health guarantee. We also screen and qualify our breeders and handle all of the research for you, so you can focus on what really matters: the joy of a new puppy. We'll continue to be here throughout your puppy parent journey, so don't be a stranger if we can be helpful in any way!

      Florida 11/10/2018

      Kaitlyn C.

      Breed: German Shepherd Dog

      The puppy was healthy.

      The puppy was healthy.

      PuppySpot Customer Advocate

      Kaitlyn - Congratulations on your new best friend! The health and well-being of our puppies are our top priority and we're so happy to hear your new pup is doing well and healthy. Welcome to the PuppySpot family!

      Florida 11/09/2018

      Robert L.

      Breed: Golden Retriever

      professional

      total experience outstanding. good folks & smart

      PuppySpot Customer Advocate

      Robert - Thank you for your feedback. Welcome to the PuppySpot family!

      Arizona 11/09/2018

      Rebecca B.

      Breed: Maltese

      AWESOME!!

      From the very first call to Puppy Spot it was a wonderful experience. I would definitely recommend others using this company. Jordan was awesome! He was very caring and went far beyond what he needed to do for me to help the process. Best puppy experience I have had!

      PuppySpot Customer Advocate

      Rebecca - Thank you very much for your feedback and eagerness to recommend us. We're so happy to hear that you had a wonderful experience as that is exactly what we strive for. You've joined a community and we will continue to be here for you and your new puppy every step of the way!

      California 11/09/2018

      Colleen G.

      Breed: Great Dane

      Wonderful. Great experience. Love my

      Wonderful. Great experience. Love my puppy diva!!

      PuppySpot Customer Advocate

      Colleen - Thank you for your feedback and adorable pics of your new "furever" friend, Diva! Welcome to the PuppySpot family!

      Maryland 11/09/2018

      Shanlu W.

      Breed: Shiba Inu

      Very happy with a Shiba

      Very happy with a Shiba Inu 9 weeks old

      PuppySpot Customer Advocate

      Shanlu - Thank you for your feedback and adorable "pupdate." We're thrilled that your new pup, Shiba brings such happiness into your home. Welcome to the PuppySpot family!

      Alaska 11/08/2018

      Kenneth R.

      Breed: Frenchton

      Exceeded our expectations

      I Have to admit I was very skeptical of how all of this would work. But PuppySpot was on top of every detail. The emails were very clear on how the process would go and it went off without a hitch.. PuppySpots puppy chaperone Newt kept us updated Throughout the entire trip.. He was amazing Thank you

      PuppySpot Customer Advocate

      Kenneth - Thank you for trusting us to match you with your new furry family member. We work hard to try and provide our puppy parents with a positive and smooth experience and we're thrilled to know, we have provided that for you. Our service did not end with the delivery of your little one, we will continue to be here for you throughout your puppy parent journey. Welcome to the PuppySpot family!

      Iowa 11/08/2018

      Nancy K.

      Breed: Dachshund

      Puppy Spot review

      Adding a new puppy to our family from Puppy Spot was a pleasurable experience. We are happy with the pup and with our experience at Puppy Spot. Thank you.

      PuppySpot Customer Advocate

      Nancy - Thank you for your feedback. We understand what a huge privilege it is to match you with your new furry family member and we're glad to know that your experience was pleasant and smooth. We're excited about your puppy parent journey, and will continue to be here for you every step of the way. Welcome to the PuppySpot family!

      Michigan 11/08/2018

      Stacey F.

      Breed: Yorkshire Terrier

      Very thorough. And professional

      Very thorough. And professional

      PuppySpot Customer Advocate

      Stacey - Thank you for your feedback. Welcome to the PuppySpot family!

      North Carolina 11/08/2018

      Sherri K.

      Breed: Cavalier King Charles Spaniel

      Cavalier King Charles Spaniel Lover

      My puppy arrived sick with the beginnings of pneumonia. Upon pick up at airport I had to take him to the emergency vet. Bills mounted quickly...X-rays, three meds, isolation at home, doctor visits. Found out my dog had been to about four places by plane before arriving to me in a smelly, urine and stool-soaked crate. I also had to give him a bath and dry him quickly before I could take him to to ER vet. Not a fun way to start off. He was frightened and had a difficult first three days eating and drinking, He, fortunately, appears to be fine now. The Puppyspot Advocate is working to reimburse me financially for my vet exams, X-rays and meds. I am continuing to follow up closely with the advocate on this issue until it is fully resolved.

      Virginia 11/08/2018

      Sabrina B.

      Breed: Australian Shepherd

      Very Helpful

      Throughout my process I would say that all of the operators were very helpful. My Lola came to me healthy, happy, and is just in the best health! She’s been an amazing addition to our home and I’m glad I’ve had all the help from them!!! I even went shopping before she arrived and spent the whole time on the phone with a puppy spot rep who helped me purchase everything and reassure me in my days before she arrived. Overall I felt in very good hands!

      PuppySpot Customer Advocate

      Sabrina - Thank you so much for your feedback and adorable "pupdate," of Lola. As a dog-loving community, we take pride in not only placing healthy puppies into happy homes but also to ensure that our puppy parents are prepared for the arrival of their new furry family member. Our relationship just began, so please don't hesitate to contact us with any questions or concerns. Welcome to the PuppySpot family!

      Vermont 11/08/2018

      Debbie D.

      Breed: Goldendoodle

      What an amazing company!!! Attention

      What an amazing company!!! Attention to detail, follow through and caring are some of the companies attributes!

      PuppySpot Customer Advocate

      Debbie - Thank you for your kind words and the adorable pic of your new puppy! It's feedback like yours that let us know that we are providing the exact service that all puppy parents deserve. Welcome to the PuppySpot family!

      Washington 11/08/2018

      Amy H.

      Breed: Pomeranian

      Oliver

      Oliver (was Snickers) is a healthy, happy little puppy! I am so glad I have him. Ollie is bonding with my other furry ones and is very loved. I am so happy I have him! Thank you!!

      PuppySpot Customer Advocate

      Amy - Thank you for the "pupdate" of Oliver. We're so happy to hear that he is healthy, happy and already bonding with his furry family members. Welcome to the PuppySpot family!

      Florida 11/08/2018

      John G.

      Breed: Boxer

      Great

      Great

      PuppySpot Customer Advocate

      John - Thanks for your feedback. We love the adorable pics of your new pup, and look forward to future "pupdates." Welcome to the PuppySpot family!

      Florida 11/08/2018

      Adriana A.

      Breed: Labrador Retriever

      Puppy as georgeous as in the picture and 100% healthy!

      Thank you! Very professional customer service. You guided me all through the way from the moment I bought the puppy until I received him at the airport. Even follow up after delivery. Most of all: our dog is beautiful and and in perfect health!!!

      PuppySpot Customer Advocate

      Adriana - Thank you for your feedback. We're so happy that your beautiful puppy is happy and healthy, as that is our top priority. You've joined a community and we will continue to be a source of support and guidance, throughout your puppy parent journey!

      Maryland 11/07/2018

      Nicholas C.

      Breed: French Bulldog

      Great experience!!

      I would recommend to anyone! My new puppy and I are so happy!!

      PuppySpot Customer Advocate

      Nicholas - We appreciate your kind words and eagerness to recommend us. It warms our heart to know that your new puppy has brought happiness into your new home. Welcome to the PuppySpot family!

      Need puppy guidance?

      Call (866) 306-6064

      Our Health Guarantee

      The health of your puppy is our number one priority. To ensure your puppy arrives home happy and healthy, we not only require comprehensive health evaluations for every puppy prior to travel, but also offer a Health Guarantee.

      No Puppy Mill Promise

      PuppySpot has a zero tolerance policy for puppy mills or substandard breeding practices of any kind. Our puppies are raised with love, respect and a high level of attention and personal care.

      Tips & Advice

      Our relationship with you does not end once your puppy arrives home; in fact, it's just beginning. Visit our Puppy Center filled with expert guidance on all things dog. We hope to be a resource for you and your pup every step of the way.